“Hey Bill! I just wanted to take a moment to thank you for the great service you gave us at Leading Edge Title. My experience with you and your staff was nothing short of fantastic from the first day I brought the escrow check in. I am not used to working in the Brandon/Valrico area as I am mainly up north in Lutz and Pasco County. But any apprehensions I felt were immediately dismissed that first time I stepped in and met your receptionist. Extremely courteous, professional and friendly! All of your fellow employees are.
And lastly, I just wanted to thank you for taking the time and effort to make sure my first time buyers had a good understanding of what they were signing. As I mentioned to you yesterday, I have done many closings in my few years as a real estate agent, and you were by far the best at explaining things in a way they could understand while making them feel comfortable with the process. You have a calming effect as you explain things, all without being too overwhelming. That’s a real gift, Bill! I just wanted you to know that I noticed. :)
I hope the good Lord allows us to have more transactions together in the future, especially when I have first time home buyers involved! (You know what that means, right? More cake! haha!)
Take care and have a great week!”